|
Wanted to replace their existing Opus32 system with an office-wide solution.
|
|
|
Concerned about the overhead of installing software at every desk.
|
|
|
Wanted more accurate location of client files and processing of archived records.
|
|
|
Needed something so intuitive that even Accountants would use it.
|
|
|
Desired the ability to do periodic audits of the file room, offices, and box contents.
|
|
|
|
|
Selected FileTrail for its PureWeb technology.
|
|
|
Implemented FTConnect:CRC to communicate with their commercial records storage vendor.
|
|
|
Implemented FTMobile for portable tracking and auditing.
|
|
|
|
|
Achieved high adoption by the professional staff who search and request records without leaving their desks.
|
|
|
Shifted file room labor to increase services as a result of time-savings from FileTrail processes.
|
|
|
Reduced the time to audit the file room by 80% using FTMobile.
|
|
