Government: Justice

Problem

Each day justice agencies face the challenge of locating and retrieving case files. Searches for case files waste time and cause disruption among staff, attorneys, and judges. The movement of case files from person-to-person and the lack of technology-supported processes for tracking these movements creates delay and inefficiency for all agency employees.

The real issue is no one knows how much time is spent searching for case files. Everyone remembers the extreme case; the four-hour search they did last month. But, what passes without notice is the ten minutes here and fifteen minutes there that can easily add up to ten percent of an employee‘s day.

Solution

FileTrail RFID Tracking Solutions save time by providing continuous, automatic tracking of case files as they move from desk-to-desk and office-to-office. Our Passive Tracking™ technology means that file locations are updated automatically without the issues of staff compliance. The files virtually tell the systems where they are as they move.

FileTrail RFID integrates with existing systems. Our powerful integration tools add file volume and location information to your case management system. FileTrail’s comprehensive tracking system streamlines creation, labeling, retrieval and archiving case files.

Benefits

FileTrail RFID Tracking Solutions deliver powerful benefits to the agency:

• Eliminates manual searches for files
• Ends broadcast emails searching for a file
• Automatically tracks files as they move
• Cuts the time to complete a file audit by 80%
• Leverages staff Security Badges to speed checkout
• Alarms exits with audio, visual, and email alerts

Features

Important functionality in FileTrail Professional includes:

• Easy-to-use browser-based user interface
• Unlimited user-definable fields, searches, labels, and reports
• Integration avoids re-entry of case data
• Automates printing of folder labels
• Streamlines the search, request, retrieval, and delivery process
• Integrated one-click email communication about circulating files
• Provides complete security sub-system controlling access to functions and matter information
• Security leverages Windows or LDAP/AD authentication for automatic login
• Retention Module streamlines archiving and destruction processes
• Graphical mapping of locations on your floor plan