In the first article in this series, we examined the technical criteria that Dentons used to assess records management software options. Now in Part 2, we’ll take a look at some of the other important assessment questions it asked before ultimately selecting FileTrail.
In 2016, the Legal Services Management and the Chief Knowledge Officer (CKO) at Dentons decided it was time for a major records management software upgrade. Over the course of 10+ years, Dentons had expanded across the globe and now had more than 7,700 lawyers. Managing disposition and retention of the firm’s physical and electronic records using the limited automation of multiple legacy IT system was inefficient and costly. Its records management system functionality had stagnated and was unable to meet increasingly rigorous client and regulatory information governance requirements.
If you haven’t heard, future development for LegalKEY is over. However, that’s no surprise to anyone still using LegalKEY. Although the company hasn’t announced their records management system is being sunsetted, customers haven’t gotten any significant upgrades or product enhancements in the last 5-7 years. To give you an idea of how little effort is going into LegalKEY these days, they’ve actually gone the way of ARM/FileSurf—by outsourcing product support.
FileTrail is proud to announce that we recently signed a multi-year contract with South Carolina-based law firm Nelson Mullins Riley & Scarborough, LLP. With 17 offices and over 500 attorneys, the firmexplored several possible records management options before choosing FileTrail to ensure that its next records management solution aligned with its software needs.
The upcoming ARMA New York Chapter Spring Conference is titled, “The Gateway to Information Governance” — a great metaphor for how the records and information management field has evolved.
Cloud-based file share and storage platforms like Google Drive can make our lives easier, but often they don’t because they
Next week, May 22nd, we’ll be at the NetDocuments Elevate Summit in lovely Park City, Utah discussing important changes law firms are making to their records management technology. One of the biggest is with their NetDocuments Workspaces. Did you know it’s possible to deploy records management software that features full integration?
We’re excited about attending the upcoming Intapp Inception, San Francisco conference May 15th – 18th, 2017. The agenda promises many interesting discussions about the latest innovations in reco