In 2016, the Legal Services Management and the Chief Knowledge Officer (CKO) at Dentons decided it was time for a major records management software upgrade. Over the course of 10+ years, Dentons had expanded across the globe and now had more than 7,700 lawyers. Managing disposition and retention of the firm’s physical and electronic records using the limited automation of multiple legacy IT system was inefficient and costly. Its records management system functionality had stagnated and was unable to meet increasingly rigorous client and regulatory information governance requirements.
If you haven’t heard, future development for LegalKEY is over. However, that’s no surprise to anyone still using LegalKEY. Although the company hasn’t announced their records management system is being sunsetted, customers haven’t gotten any significant upgrades or product enhancements in the last 5-7 years. To give you an idea of how little effort is going into LegalKEY these days, they’ve actually gone the way of ARM/FileSurf—by outsourcing product support.
FileTrail is proud to announce that we recently signed a multi-year contract with South Carolina-based law firm Nelson Mullins Riley & Scarborough, LLP. With 17 offices and over 500 attorneys, the firmexplored several possible records management options before choosing FileTrail to ensure that its next records management solution aligned with its software needs.
The upcoming ARMA New York Chapter Spring Conference is titled, “The Gateway to Information Governance” — a great metaphor for how the records and information management field has evolved.
Cloud-based file share and storage platforms like Google Drive can make our lives easier, but often they don’t because they
Recently, our CEO Darrell Merveau wrote an article about how law firms can effectively execute IG strategy: Having an IG Policy Isn’t Enough: Strategies for IG Execution. These days, information governance for law firms is a major topic of concern across the industry, which explains why Legaltech News published it on the front page of its newsletter.
A few weeks ago, our team attended the ARMA Live! 2017 conference at the Orlando World Center Marriot. We were impressed with its forward-thinking theme, “Agents of Change,” which focused on the evolving roles of ARMA members everywhere.