With a reputation for first-class service, particularly in complex litigation matters, Shook, Hardy & Bacon (Shook) serves health, science and technology clients globally. Key to the firm’s success is an emphasis on forward-thinking investments in innovation, including technology to support practice execution.
Facing increasingly stringent outside counsel guidelines and a more complex compliance landscape, Shook sought to invest in extending its information governance capabilities. And to do that, it needed to modernize both its records system and IG software.
With its LegalKEY records system approaching its predicted end of life, the firm was determined to identify a modern solution that would not only upgrade its records management capabilities, but also deliver new levels of comprehensive IG.
Read more about why Shook Hardy & Bacon selected FileTrail GPS to replace its records management system and enable its broader information governance vision — to mitigate risk, control cost and elevate client service.