Industry Focus: Banking & Insurance

Banking & Insurance

FileTrail has over fifteen years of experience in serving the needs of banking and finance customers. 

Today, we work with hundreds of the top US banks using information management solutions configured to meet their needs — applying security protocols and other measures for compliance with regulatory requirements.

Improving efficiency through automation is at the heart of what we do. For banks, manually tracking and retrieving loan documents is fraught with inefficiency and risk. Many loan departments rely on Excel spreadsheets or Access databases to keep track of hundreds of thousands of loan files. 

FileTrail streamlines the management of loan files by automatically synchronizing loan data from multiple loan servicing systems. With just a few keystrokes, staff from any location can search for, locate and request files for retrieval from the loan vault. 

Batch processing with FileTrail reduces the time spent completing some transactions by more than 90% — as operations centers save time in pulling loan files for audits, pulling sold loans, pulling paid loans, and receiving newly funded loan files. 

FileTrail Drives Efficiency

Improving efficiency through automation is at the heart of what we do. For banks, manually tracking and retrieving loan documents is fraught with inefficiency and risk. Many loan departments rely on Excel spreadsheets or Access databases to keep track of hundreds of thousands of loan files.

FileTrail streamlines the management of loan files by automatically synchronizing loan data from multiple loan servicing systems. With just a few keystrokes, staff from any location can search for, locate and request files for retrieval from the loan vault.

Batch processing with FileTrail reduces the time spent completing some transactions by more than 90% — as operations centers save time in pulling loan files for audits, pulling sold loans, pulling paid loans, and receiving newly funded loan files.

““FileTrail is fabulous! FileTrail helped us consolidate six different operations into a single centralized loan vault. We now track and handle requests for more than 100,000 loan files with a much lower operating cost. FileTrail has increased accountability for files, since employees can transfer files and monitor the recipient’s receipt of files from their desks… making employees more productive.”
— Asst Vice President, Lending Operations

“We needed a state-of-the-art system that allows real time tracking of files, and is scalable, flexible, and highly user-definable. FileTrail has given everyone the ability to track and order their own files and documents. The one-click movement of files between users and locations is a huge time-saver for the vault. We have seen a 30 to 40 percent savings of labor over our old system.”
— File Vault Team Leader