Modernizing Records Management for the Worlds Most Demanding Organizations

About FileTrail

FileTrail enables records teams to manage compliance more effectively — even as more people than ever are working remotely and digitally.

FileTrail centralizes information management — providing visibility across physical records and electronic repositories — and automates workflows for retention and disposition, so organizations never keep data longer than necessary, while capturing an audit trail of activity and approvals.

When it comes to records management innovation, FileTrail is leading the way.

About the Acquisition

On October 13, 2020, FileTrail and Access announced that FileTrail has acquired the OmniRIM Physical Records Management business from Access Corp.

FileTrail is a leader in modern records management and information governance software, and will be providing OmniRIM customers with continued support of their existing software systems, as well as a favorable upgrade path to FileTrail GPS Records Manager. 

Said Matthew Hillery, Chief Technology Officer, Access. “FileTrail is a leading software solution for physical records management and we’re confident that our clients will benefit from their expertise in modern records management.”

Customers: Connect with FileTrail

Access is reaching out to individual OmniRIM customers to transition support to FileTrail. If you have yet to be contacted and have questions or require assistance, please feel free to contact FileTrail directly.

Learn More About FileTrail (in Two Minutes)

Miller Martin

We chose FileTrail to replace LegalKEY because of their user interface and commitment to development of the product.

We are looking forward to working with FileTrail on the implementation and integration with iManage to manage retention, disposition and deletion of both physical and electronic items.

Jenny Sanders
Director of New Business Intake and Records


FileTrail is a core part of our vision to automate controls on records retention and monitor compliance with firm policies and client requirements on an ongoing basis.

We value the FileTrail approach in providing visibility across multiple systems, as well as the responsiveness and support of its development team.

Christopher Egan
Assistant General Counsel for Information Governance


We thought it was important that the replacement for ARM/FileSurf lower our overhead costs, be easier to roll out, and provide more efficient processes for users. FileTrail has gone beyond our expectations in these areas. Their partnering approach has worked well according to our RM and our IT project staff. Their innovative features show a thought leadership we did not find in records management elsewhere.

Bret Chapman
Chief Administrative Officer


We chose FileTrail not only because our technical evaluation confirmed that it was the best technology fit for our records management and information governance needs, but also because the team’s focus, expertise, professionalism and overall commitment to client success are true cornerstones of their culture.

Debbie Dixon
Director of Records, Conflicts & New Business Department


FileTrail’s partnership with NetDocuments as well as its forward-thinking and holistic approach to retention, which incorporates both firm IG policies and OCG, made it the clear choice for our firm.

Randy Oppenborn
Chief Information Security Officer

Jackson Lewis

FileTrail stuck in there with the physical records management portion of its product, and also focused on expanding its IG retention policy management tools for both physical and electronic records so that law firms can manage policies across multiple repositories. That, combined with an exceptional reputation for customer service, is why FileTrail has become a front-runner in records management and IG software for law firms.

Bradlee W. Davis
Director of Records and Information Governance


The idea of replacing our firm’s legacy records management platform was initially daunting... So we took our time to find a solution that would provide a modern, integrated approach...

Not only does FileTrail meet all our needs, the exceptional service and support we’ve received throughout the process continue to exceed our expectations.

Records Team Leadership


Our firm chose FileTrail for their holistic approach to information management. Their advanced RM and IG solutions will automate review cycles and move our IG program forward.

Joanne Smith
Director of Enterprise Applications


Our records managers were impressed with [the proof-of-concept with] FileTrail. We quickly discovered that any option could be configured to meet the needs of respective offices, practice groups and staff.

Heather Morrow
Manager of Special Projects


With clients asking for increasingly detailed information on how we apply, review and manage retention policies internally, we initially set out to build our own tools.

When we learned about FileTrail GPS, we were impressed with the product vision which aligned with what we were trying to accomplish.

Chuck Barth
Director of Information Governance

miller nash

At every step of this initiative, our experience with FileTrail has exceeded our expectations. Their consultative approach helped us to identify ways to integrate our systems that have significantly improved functionality and efficiency.

Lori Hughes
Lead Operations & Information Security Officer


With the opportunity to implement a comprehensive records solution from our firm’s very beginning, we made sure to find the very best possible fit.

Not only does FileTrail provide a modern, integrated approach to RM/DM and an automated IG solution that will meet the firm’s needs indefinitely, but the quality of FileTrail’s customer service is unmatched.

Craig Pederson
Records Manager


After extensive research and product evaluations we chose FileTrail to replace ARM for our records management system. FileTrail’s deep expertise in the field of records management and its integration with such key vendors as Iron Mountain and iManage made it a front runner in our evaluation.

The deciding factor for us was FileTrail’s workflows and interface, which our professionals found to be highly intuitive and efficient.

Peter Bier
Chief Information Officer


FileTrail GPS, with its web services and web-based architecture, integrated nicely into our existing Intranet-based practice management platform. This was important because it minimized the training for lawyers and staff and increases our adoption rate

Joseph MacDonald
Team Lead, Enterprise Applications


FileTrail is all-encompassing, allowing us to manage physical as well as electronic records thanks to the integration with NetDocuments.

FileTrail is sleek and streamlined. It’s web-based and more user-friendly, more visual and better organized than LegalKEY.

The integration between FileTrail and NetDocuments has also helped us from a mobility standpoint… With FileTrail, we now have reporting capabilities we didn’t have with LegalKEY.

John Churchill
Records Department Manager


After reviewing several products, it was clear that FileTrail provided the best solution for automating document retention FileTrail is user-friendly, flexible and configurable, and we were impressed with how well it integrates with NetDocuments. FileTrail will free lawyers from having to worry about when files need to be disposed, significantly reduce administrative costs, and enable our IT and information governance teams to work more efficiently and effectively in supporting the business.

Maurice Tunney
Director of Technology and Innovation

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FileTrail Customers Include: