Partners & Ecosystem

Collaborating with Systems, Solutions and Service Providers

Strategic Technology and Consulting Partners

“FileTrail has demonstrated a high level commitment to customers since its first product release in 2002, providing continual improvement and a clear migration path… FileTrail elegantly… creates an integrated, secure, organized and compliant system for managing all records.”

“Law firms are ready for a modern records management solution and in-depth, legal-specific information governance expertise that reduce risk and increase efficiency.

With InOutsource, you get years of information governance consultation experience to ensure long-term success for your firm.” 

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Pinnacle is one of the world’s premier consultancies focused on the implementation and optimisation of enterprise technology within law firms. It has a dedicated practice focused on risk management with two specialist teams; one focused on new business intake and managing matter risks. The other is focused on information governance – working on the whole information lifecycle and file security. 

The Information Governance team helps firms develop the necessary policies and procedures through to putting in place technologies such as FileTrail to support firm policies. Pinnacle has other partnerships including iManage, Intapp (Risk, Finance & Marketing), Thomson Reuters (3E, Enterprise) and Microsoft. With operational hubs in the UK, US and Europe, Pinnacle provides clients with seamless international delivery, as well as a strong regional focus.

“FileTrail provides the most comprehensive tool for managing a firm-wide information governance process that we have seen. It brings together physical records and electronic records in one place and automates the process of a matter moving through its lifecycle, including archive and recall of physical records to and from storage.

Without FileTrail it is difficult to see how firms can easily ensure compliance with the requirements of external regulations and guidelines. The fact that FileTrail works with a range of document management systems means that we can offer its benefits to our entire client base.”

“Many firms we work with are adopting Intapp Open and Intapp Walls as part of their conflicts management and confidentiality management workflows, and we see tremendous value in connecting FileTrail solutions with Intapp products.”

Ecosystem Collaborators