FileTrail Careers

Senior Product Manager

As a Senior Product Manager, you possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality and enjoy spending time in the market to understand their problems, and find innovative solutions for the broader market. A Senior Product Manager’s key role is both strategic and tactical. The role requires strong business acumen, analytical skills, collaborative and cross functional leadership skills.

As a Senior Product Manager, you need to be able to communicate with all areas of the company. You will work with product development and service delivery counterparts to define technology and service requirements, and you will work with marketing and sales to define the go-to-market strategy, providing clarity of product definition, positioning, key benefits, and target customer. You will also serve as the internal and external evangelist for your products and product offerings, soliciting feedback and providing support to the sales channel and key customers.


  • Develop a thorough understanding of the overall market including key industry trends, competitive and customer insights
  • Create and maintain product/service definition, positioning and rolling 4-quarter roadmap to illustrate our vision and plan into the future
  • Specify market requirements for current and future products by conducting market research supported by on-going engagements with customers and non-customers
  • Establish and maintain a detailed and appropriately prioritized backlog of actionable user stories based on market problems
  • Collaborate with marketing, sales, and client success teams in driving growth and customer retention
  • Gather feedback from beta and pilot programs with early-stage products and prototypes to refine products for success
  • Be an expert with respect to the competition
  • Know why we are winning and losing in the market, and drive changes to our product and processes to create improvement
  • Act as a leader within the company


  • Strong ability to understand and research technology and business trends, show how these trends impact company roadmaps, and convince the team on the direction we should take our product line
  • Analytical and able to create sound business arguments backed up by data
  • Must work well with others – inspires trust and open communication amongst team members and peers
  • Proven ability to influence at all levels of the organization cross-functionally
  • Strong verbal and written communication abilities: must effectively communicate with technical and non-technical people; strong active listening skills
  • Experience with best practice iterative agile development and lean startup principles
  • Experience with feature delivery and tradeoffs of a product
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience working with SaaS products and companies is highly beneficial and preferred
  • Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality and an entrepreneurial drive; demonstrated ability to have fun and inspire team
  • An energetic, resourceful and hands-on individual with a strong bias for action, someone who commits himself/herself fully to stretch goals and who is dedicated to developing and delivering outstanding results


  • 5+ years of software Product Management experience
  • Demonstrated ability to think critically and problem solve
  • Excellent communication skills
  • Ownership mentality
  • Ability to engage in respectful debate and arrive at “win-win” decisions
  • Bias for action
  • Excited to celebrate and win
  • Self-aware with a growth mindset

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