FileTrail was founded in 2000 to solve the complex issue of physical records management and was quickly established as the leader in full lifecycle IG management for large law firms throughout the United States. Today, we offer a complete solution to centralize, simplify and automate the management of physical records as well as retention, disposition and matter mobility for electronic records across multiple repositories.
FileTrail is designed to connect with leading document and information management systems including Microsoft Sharepoint, iManage, NetDocuments, OpentText eDocs and Thompson Reuters ELITE, among others.
As an integrated IG solution, FileTrail uses a modern approach to help organizations to meet urgent client demands, pass audits, conduct a client audit response across multiple repositories, follow outside council guidelines, and address ever-changing compliance rules.
Organizations in highly regulated industries including legal, pharmaceutical, biotech, energy, banking, insurance, and others often face strict regulatory requirements. Clients in these sectors rely on FileTrail for our modern records and IG solutions that automate compliance to reduce risk.
Leading law firms and large, global organizations trust FileTrail for our experience, service, innovation, and commitment to excellence.
We place a premium on trust — and we know trust is earned. So we invest in building strong relationships with our customers, rooted in mutual respect and real-world results.
We want you to trust us as a vendor and service provider. That means being confident in the technology we provide and the way we implement, support and enhance it over time.
FileTrail does a critical job — managing the critical data, files and assets across your organization. We take that responsibility quite seriously.
We take technology seriously. Our development team works to deliver a secure, scalable solution — accessible via cloud or on-premises configurations — that continues to evolve and mature over time.
Our design team focuses on delivering functionality specifically built to address the specific information governance challenges our law firm, law department and vertical industry clients face.
The net result is a user experience that’s intuitive, easy and efficient — critical for this class of software.
We know that our success depends on your success. Our service and support teams stand ready to provide you with the insight, instruction and answers your organization needs to get the most of it its FileTrail investment long term.
We work hard to get new customers up and running quickly. And over the course of our relationship help you manage, extend and adapt your use of our solutions as your needs evolve.
There is nothing we value more than helping you achieve your objectives. And we are grateful when you share your positive FileTrail experiences with colleagues across the industry.
With over 20 years of experience in executive level roles at financial services and software companies, Harold joined FileTrail in the fall of 2021 as CEO to promote continued excellence in product development and expansion into additional markets. Harold has an MBA in Finance from California State University, East Bay. He enjoys golfing, spending time with his wife and four children and splits his time between Austin, TX and Maryland.
Meghan started working at FileTrail as a Project Manager in 2011 and has worked her way up to the Vice President of Operations position over the past 10 years. Previous positions include Manager of Customer Implementation and Support, and Director of Professional Services. Meghan lives in Austin, TX, and enjoys staying active playing soccer, kickball and paddle boarding. If you visit the office, you will likely find FileTrail’s unofficial mascot, Meghan's dog Chuck, running up to greet you. Meghan holds a Bachelor of Science from Lees McRae College where she also played women's varsity soccer.
With over 21 years of experience in software development, Wes joined FileTrail as the CTO after the acquisition of Teravine, a highly successful information governance solution startup based in Kansas. Prior to joining FileTrail, Wes served as the CEO of Teravine for seven years. Wes holds a Bachelor of Science in Computer Information Services from Strayer Univiersity (FL), as well as several advanced computer technology training certificates.
Chad comes from a long legal software background with experience at NetDocuments and Kirton McConkie. His early career was in technical support. As such his focus is customer satisfaction and retention. Chad is a Utah native and spends much time with his wife and kids in the mountains and deserts of his home state.
Jon is a seasoned legal technology consultant who has worked with FileTrail to develop the UK, EMEA and ROW markets since early 2020. Based in London, he oversees sales operations and development to build the FileTrail name throughout the prominent legal market in the region.
Co-founder and President of FileTrail, Darrell attended San Francisco State University studying International Relations. Having spent his entire career in the field of information management and governance, Darrell previously held executive roles with two different start-up companies and was instrumental in their early growth and successful sale. Darrell splits his time between Austin, TX and Lake Tahoe, CA and enjoys cooking, gardening and spending time with his wife and three children.
Prior to co-founding FileTrail, Tom received an MBA from Haas School of Business at UC Berkeley and held executive level roles at records management solutions software companies with extensive product and technical experience. Tom enjoys hosting parties centered around making pizzas in a wood-fired oven that he built. He is passionate about 16th Century Europe –learning about developments in business and society, and incorporating artifacts and furnishings into his creative construction projects.
As the Vice President of Technology and partner at FileTrail from 2001-2021, Jamie focused on the development of the world-class FileTrail information governance solution and was instrumental in establishing FileTrail as the leader in information governance around the globe. Jamie holds a Master's degree in Computer Science from Georgia Tech, specializing in Computational Perception, Robotics & AI. Jamie lives in Washington, DC with his family and spends his time mentoring his daughters in their competitive robotics programs. He enjoys all things science and technology, woodworking and home renovations, and is an advocate for childhood cancer research.