We may collect personal information from our users in a variety of ways, including, but not limited to, when a user visit our website, fills out an online form, and in connection with other activities, services, features, or resources made available on our website. We will collect personal information from our users only if they voluntarily submit such information to us.
We may collect non-personal information about users upon interaction with our website. Non-personal information includes, but is not limited to, which web browser you use, and your device’s technical specifications (e.g. Operating System, RAM, CPU, et cetera).
Web Browser Cookies
Our website employs the use of “cookies” to enhance our users’ experience. To learn more about the use of web browser cookies, please see the following reference: http://www.allaboutcookies.org/
How We Use Gathered Information
FileTrail may collect and use Users personal information for the following purposes:
* Information you provide helps us respond to your customer service requests and support needs more efficiently.
* We use information in the aggregate to understand how our users operate efficiently, as an individual, group, sector, or market place.
* We may use the feedback you provide us to improve our products and services.
* We may use email addresses to respond to inquiries, questions, and/or other requests.
* If a user decides to opt-in to our mailing list, they will receive emails that will include company news, updates, related product, or service information, et cetera.
How We Protect Your Information
We adopt appropriate data collection, storage, processing practices, and security measures to protect against ANY unauthorized access, alteration, disclosure, or destruction of your information, usernames, passwords, transaction information, and data stored on our website.
Sharing Your Personal Information
We do not sell, trade, or rent the information from our website to any entity. For the purposes outlined above, we may share generic aggregated demographic information, not linked to any personal information, regarding our users with our business partners, trusted affiliates, and trusted advertisers.
Third Party Websites
Users may find advertising or other content on our website that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites, and are not responsible for the practices employed by them. Please be aware, in addition these third party websites or services, including their content and URL links, and the terms thereof, may be constantly changing. These websites and services may have their own privacy policies and customer service policies as well. Browsing and interacting on any third party website, including websites which have a link to our website, ARE SUBJECT TO THE RESPECTIVE WEBSITES’ TERMS AND CONDITIONS.
This edition was approved for publication on 1/26/2016 at 5:01pm.
Acceptance of These Terms
By using this website, you have granted your acceptance of our stated policies.
Given the policies stated above, please submit all approved inquiries by mail to the address below.
2903 E. 2nd Street
Austin, TX 78702