Clifford Chance Selects FileTrail Information Governance Suite for Records Management

REcords Management at Clifford Chance

International law firm, Clifford Chance LLP, to use FileTrail to manage physical records and retention policies

AUSTIN, TX — September 14, 2021 — Information governance leader FileTrail today announced that international law firm Clifford Chance has selected FileTrail to replace and upgrade its records management system. Clifford Chance is one of the world’s preeminent law firms, with over 3,500 fee earners across five continents.

“The last 18 months have transformed the way we work, challenging how we’ve traditionally stored, moved and consumed information,” says John Hayward, office services manager, Clifford Chance. “Our business services team has made significant changes to how we support our lawyers, regardless of where they are working. At the same time, we’re keenly aware of the need to adhere to information governance policies, particularly around data protection and retention. Technology that enables us to make records more accessible to our lawyers and staff, while allowing our facilities and IT teams to maintain tight control over who is allowed to view them, enhances our ability to deliver high-quality services to our clients.”

Clifford Chance is initially deploying FileTrail in London and the United States to approximately 1,400 users. The secure solution will be hosted in Germany and will also be used to manage file rooms in London, New York and Washington, D.C. The firm will also use FileTrail connectors to integrate with off-site storage partners’ systems. Retention policies will be managed and automatically applied to client matter documents using FileTrail Policy Manager.

“We selected FileTrail following a rigorous review of records management solutions including a proof of concept from each vendor,” Hayward continues. “For users, the simplicity of the interface makes it very appealing and intuitive. For administrators, its security, configurability and ability to scale to index, manage and report on the status of millions of records were all critical factors in the decision to choose FileTrail.”

FileTrail is a leading provider of records management and information governance solutions to law firms and has extensive experience in helping firms migrate from legacy tools such as LegalKEY to modern SaaS or on-premises systems. With support for both physical and electronic records, native integration with document management systems such as iManage and workflows to automate retention and disposition, FileTrail is enabling many firms to drive efficiency and compliance with clients outside counsel guidelines.

“Clifford Chance is an innovative law firm that is transforming the way it collaborates with clients worldwide. We’re excited to be working closely with the Clifford Chance business services and IT teams to enhance the way the firm drives efficiency, manages records and information governance and delivers a smoother experience for its lawyers, staff and clients,” says Darrell Mervau, president, FileTrail.

About Clifford Chance LLP

With significant depth and range of resources across five continents, Clifford Chance is one of the world’s preeminent law firms. They have a range of clients, which include corporates from all the commercial and industrial sectors, governments, regulators, trade bodies and not-for-profit organizations. Clifford Chance strives to exceed expectations for their clients and give them the highest-quality advice and legal insight.

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Physical Records Management | Retention of Records & Documents | Matter Mobility | Document Archiving