The Evolving Role of Records Management

Off the Record:  Q&A Interview on the Evolving Role of Records Management

Many law firms we work with report that the role of the records manager has changed in recent years. A growing number of firms view Records Management as a cornerstone of Information Governance — especially as clients are scrutinizing firm retention policies and as the industry as a whole is moving to embrace electronic documents and records.

In this fascinating Q&A interview with Off the Record, John Churchill, Records Department Manager at Nelson Mullins, shares his experience and insights on how the Records Department helps respond to client RFP requests; its contribution broader Information Governance initiatives; managing compliance with client-specific retention requirements; and the evolving role of the Records Manager within the firm.

And if you’re interested in his first-hand feedback on making the transition from LegalKEY to FileTrail, check out our TrailBlazer customer snapshot on Nelson Mullins.

TrailBlazer: Nelson Mullins

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Physical Records Management | Retention of Records & Documents | Matter Mobility | Document Archiving