Many law firms we work with report that the role of the records manager has changed in recent years. A growing number of firms view Records Management as a cornerstone of Information Governance — especially as clients are scrutinizing firm retention policies and as the industry as a whole is moving to embrace electronic documents and records.
In this fascinating Q&A interview with Off the Record
, John Churchill, Records Department Manager at Nelson Mullins, shares his experience and insights on how the Records Department helps respond to client RFP requests; its contribution broader Information Governance initiatives; managing compliance with client-specific retention requirements; and the evolving role of the Records Manager within the firm
And if you’re interested in his first-hand feedback on making the transition from LegalKEY
to FileTrail, check out our TrailBlazer customer snapshot on Nelson Mullins
TrailBlazer: Nelson Mullins